Critical Metrics

📊 Critical Metrics (Last 7 Days)

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Total Incidents

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P1 Incidents

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P2 Incidents

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Revenue Impact

SLA Breach %

87.5%

Avg Days Open

3.4

⏱ Hours Saved

6.4

📉 MTTR Improvement

-13.3%

application issue 13

other issue 1

database issue 1

infrastructure issue 1

Problem areas are issues occurring 3 or more times in the last 7 days

Application Issue 13

👉 Recommended Action:

Create Problem Ticket for the above areas to prevent recurring incidents