Top Problem Area: Application Issue (62% of incidents)
๐ก Recommendation:
Monitor incident trends for emerging patterns
| Incident | Category | Jira Ticket | Date |
|---|---|---|---|
| mount point is not accessible | Infrastructure Issue | TES-133 | 2026-04-27 |
| system is hanging during db operations | Database | TES-131 | 2026-04-26 |
| ui error on the dashboard | Frontend | TES-128 | 2026-04-24 |
| login page not working reported by the users | Application Issue | TES-129 | 2026-04-24 |
| payment gateway intermittent errors | API | TES-130 | 2026-04-24 |
| Login page not working for all users | Application Issue | TES-117 | 2026-04-23 |
| Login page not working for all users | Application Issue | TES-118 | 2026-04-23 |
| Login page not working for all users | Application Issue | TES-119 | 2026-04-23 |
| Login page not working for all users | Application Issue | TES-120 | 2026-04-23 |
| Payment transaction failing intermittently | Application Issue | TES-121 | 2026-04-23 |
| Payment transaction failing intermittently | Application Issue | TES-122 | 2026-04-23 |
| Payment transaction failing intermittently | Application Issue | TES-123 | 2026-04-23 |
| payment transaction failing intermittently | Application Issue | TES-124 | 2026-04-23 |
| reports generation is failing or taking time | Other Issue | TES-125 | 2026-04-23 |
| UI alignment issue in the dashboard | Application Issue | TES-126 | 2026-04-23 |
| ui alignment issue on the dashboard | Frontend | TES-127 | 2026-04-23 |